Billing Terms

Refund Policy

Effective Date: March 2026

Thank you for using 1024TeraBoxDL. This Refund Policy describes the refund terms and conditions applicable to paid services or premium subscriptions that may be offered by our platform.

1. Free Web Tools

The standard public tools available on 1024TeraBoxDL—including the TeraBox Downloader and TeraBox Video Player—are currently provided completely free of charge. No payment credentials or subscription fees are collected for accessing our standard web tools.

2. Future Paid or Premium Features

In the event that 1024TeraBoxDL introduces optional premium tiers (such as high-speed API keys, ad-free viewing, or batch link queues), payments and refunds will be processed according to the following framework:

Payment Provider: Stripe / PayPal / Paddle

Standard Refund Window: 14 Days from date of initial purchase

Eligibility Criteria: Full refund available if bandwidth quota has not been exceeded

Processing Time: 5–10 business days depending on issuing bank

Billing Support Email: billing@1024teraboxdl.com

3. Requesting a Refund

To request a refund for an eligible paid transaction once premium services are active:

  1. Send an email to billing@1024teraboxdl.com from the email address associated with your purchase.
  2. Include your transaction ID, order date, and reason for the refund request.
  3. Our billing team will review your request and issue confirmation within 2 business days.

4. Non-Refundable Circumstances

Refunds will not be issued under the following circumstances:

  • Accounts terminated due to violation of our Terms and Conditions (e.g. abusive automated scraping or submitting malicious links).
  • Inability to resolve specific third-party cloud links that have been deleted or expired by the original link creator on TeraBox.